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Backups are not disaster recovery: what recovery level does an early SaaS need?

Source-linked decision guide9 min read

A backup is a retained copy of data. Disaster recovery is the tested capability to restore an acceptable service after loss or severe disruption. A team can have successful backup jobs and still be unable to recover within the time or data-loss limits its customers expect.

Define the business tolerance first

Set a recovery time objective for how long critical service can remain unavailable and a recovery point objective for how much recent data loss is tolerable. Define these per workflow where necessary. An internal reporting page and a customer transaction ledger may not justify the same recovery priority.

Build a recovery chain, not a storage checkbox

  • Inventory databases, files, configuration, secrets, infrastructure definitions, queues, search indexes, and external dependencies.
  • Choose backup frequency and retention that support the stated recovery point.
  • Separate and protect copies so the same mistake, compromised credential, or destructive event cannot remove production and recovery data together.
  • Document restoration order, access, contacts, dependencies, and customer communication.
  • Identify data that can be rebuilt and prove how long rebuilding takes.

Test restoration into a safe environment

AWS reliability guidance states that recovery paths should be tested and that backups alone do not provide a complete disaster-recovery strategy. Run restore exercises with representative scale, verify integrity and application behavior, measure elapsed time and data loss, and record gaps. Do not overwrite production merely to demonstrate a test.

Review after material change

New regions, storage systems, processors, encryption keys, schemas, and customer commitments can invalidate an old plan. Assign an owner and repeat tests at a cadence matched to risk. Report recovery capability as tested evidence, not an unqualified promise.

Kiwi can help define and automate proportionate recovery practices with an embedded team. Business-continuity policy, regulated retention, cyber insurance, and formal recovery commitments require authorized specialist and legal review.

Sources and further reading